Why Can't Everyone Just Agree With Me, You Know I am Right

Beginner/Intermediate

Have you ever had an argument on the job? Faced conflict with a coworker, client or vendor? There’s a difference between an argument and a conflict, and knowing how to handle conflict can make all the difference. When handled well, conflict can strengthen relationships and build trust, two critical components for delivering consistent service and innovation. In our workshop, we’ll explore practical ways to navigate conflict in the telecom workplace. You’ll learn how to approach difficult conversations with clarity, confidence and respect, leading to stronger communication, better teamwork and more effective problem resolution, even under pressure.